Emergency Toolkit

Caring for Volunteers – A Psychosocial Support Toolkit

This toolkit assists practitioners in preparing and supporting volunteers for their work during and after disasters, conflicts and other crisis events. It contains practical tools and information on preparing for crises, communication and PFA, peer support and monitoring and evaluation.

UNHCR'S MHPSS for Persons of Concern - Global Report

This evaluation reports on how well the United Nations High Commission for Refugees considers and provides for the well-being and mental health of persons of concern to the agency. Through a survey of UNHCR field staff, extensive literature and policy review, and key informant interviews with MHPSS experts from academic institutions, international agencies and non-governmental organizations, this review provides insight into how UNHCR’s current activities contribute towards improved mental health and psychosocial well-being of displaced persons and how UNHCR’s current policy frameworks relate to established practices and frameworks in the MHPSS field.

Stress Management for Staff Training

This training should be used to help practitioners recognize signs and symptoms of stress and to explore ways of reducing stress and providing peer support. This training session should be conducted for all practitioners, particularly field practitioners, and for practitioners working in the contexts of emergency, conflict-affected areas, and protracted crisis. Senior Management must ensure this training is prioritized. Facilitators should be considered neutral to the staff being trained.

Managing Stress in Humanitarian Workers: Guidelines for Good Practice

The Guidelines for Good Practice are intended to help organizations define their own needs in relation to stress management and develop their own staff care system. The process will be different for each organization. National and international agencies, big and small organizations, will have to find the process and policies that work for them. The eight principles suggested in the Guidelines can be universally applied, but they will be implemented using indicators based on the specific context and culture of the organization.

Conference Report Conference on Staff Care in Fragile Contexts: What Works and What Doesn’t?

This is a summary of a 2-day working conference on “Staff care in fragile contexts: what works and what doesn’t?” that explores processes, barriers, and opportunities for staff care in line with global staff care principles, based on GIZ’s regional program “Psychosocial Support for Syrian and Iraqi Refugees and IDPs”.

Interhealth Worldwide – Staff Care Guidelines

These guidelines have recommendations on staff care that have emerged on how staff health, wellbeing & safety, at all levels of an organization, significantly impacts on the effectiveness of humanitarian, development and mission work where it matters most - in the field.

The Well-Being Guide: Reduce Stress, Recharge and Build Inner Resilience

The well-being guide: reduce stress, recharge and build inner resilience is for individual self-care, and for peers and teams who work together. Each section can be tested or incorporated within regular meetings with a focus on caring for the carers. The exercises in this guide are for all humanitarian staff, volunteers and for recipients of mental health and psychosocial support services.